Frequently Asked Questions
- What is Hosted IP-PBX?
- Hosted IP-PBX is a scalable, fully managed, off-site telephone system that runs over a high-speed internet connection. We provide you with crystal clear VOIP telephone service (replacing your local carrier) that combines with our PBX system. We give you virtually every imaginable feature that you could want from your telephone system without the need for any in-house equipment or installation (other than the actual telephones).
- What are the advantages of this service?
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No on-site equipment is necessary. Your system is located on our secure, fully-managed servers.
Just plug the phones into your internet connection and start talking!
All configuration is done via a user-friendly web interface.
Combining quality telephone service with your hosted telephone system reduces costs and hassles. - How is the call quality?
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Unlike most of the popular residential VOIP services, Spetnik Solutions uses
the highest quality of call routing to ensure crystal clear telephone conversations.
In fact, many customers report that calls through our service are clearer than even
their local telephone provider.
It is important to note, however, that since the calls do run through the internet, your internet connection may need to be configured to ensure the highest level of call quality. This is something that our account specialists will discuss with you prior to the activation of your account. - How does it work?
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Simply plug compatible IP telephones into your internet connection. The phones are configured
to connect to our servers which provide the telephone service and dial tone.
Log in to our website to configure call routing, menus, and other features. - How do I get started?
- Your new office telephone system can be up and running in as little as a few hours! Click here to begin the order process or contact us for more information.
- What features are included?
- Our Hosted IP-PBX service provides all of the features that you could expect from an office telephone system. Click here for a full list of features.
- Can we keep our existing phones?
- While any SIP-compliant phones will work with our service, we strongly recommend and support Aastra™ SIP phones. If your company already has SIP telephones that you would like to use with your new service, please feel free to contact us and we will help you determine whether your phones will be compatible.
- What type of installation is necessary?
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Other than plugging the phones into your internet connection, there is nothing else
to install in order to begin using your new phones. Our telephones even include a "pass-through"
jack so that your computer and telephone can share the same network port.
You may want to adjust the configuration of your internet connection to ensure the highest quality service. This is something that our account specialists will discuss with you prior to the activation of your account.
